We make every effort to ensure your parcel is packed and shipped as quickly as possible.
Please note that all shipping times are from the date your payment is processed, not from the date when the order is placed.
For shipping of orders within Australia please allow at least 7 to 10 working days. For shipping of International orders please allow at least 10 to 20 working days.
Orders containing a back order item will be sent as soon as the back order item is in stock. If the current order and back order are requested to be sent separately, additional postage cost will be charged.
Kit orders are billed, packed and shipped by a third party company and are outside the control of Inspirations Publications. Please contact them direct for further information.
While we make every effort to ensure your parcel arrives at the correct destination, there are a number of factors outside of our control using the mail system.
In situations where your package has gone astray because we have made a mistake with your address, we will ship the package again free of charge, but the responsibility for supplying the correct address does however lie with you the customer.
To ensure a prompt reply to your order enquiries, please always include your order number (if applicable) or subscriber number with your other details.